Maxis Communication Berhad (Maxis) is the leading mobile communications service provider in Malaysia with a subscriber base of 10.1 million as of Quarter 1 2008. Maxis has significant investments in India and Indonesia, two of the most populous countries and fast-growing telecommunications markets in the world, via Aircel Limited (Aircel) and PT Natrindo Telepon Seluler (NTS) respectively.
Maxis, being a progressive organizations has established Maxis Academy and trained their Line Managers to be proactive in training their workforce.
Priya, of Maxis Academy speaks of their implementation.
Now, here is what the Line Managers have to say about MWS and their experiences: